IT infrastructure modernisation and cutting-edge solutions
As your business grows, so do the requirements of your IT network and the demands on your technical team but can you keep up with those demands? Whilst the needs of your company grow, you may find that the budget you are given to keep up with the latest IT solutions, modernise your IT infrastructure or hire new resources may not keep pace.
At Primenet we act as an extension of your IT team, giving you access to a dedicated team of highly skilled technical professionals and all the latest IT solutions. Whether you are looking to work with us in partnership with your existing IT resource or operate as your fully outsourced Support company, we have the ability to implement your IT modernisation strategy with a full ecosystem of highly reliable, flexible, and cost-effective solutions designed to suit your IT requirement along.
Our primary focus is on delivering a top-quality customer experience to our clients, and we’re proud to have attained ISO 9001, ISO 27001. Our Service Desk support teams aim to resolve 95% of first-line calls immediately. Escalation is agile, with the most severe problems being dealt with swiftly through our great team of experienced engineers who can handle any problems thrown at them.
IT modernisation from Primenet
Let Primenet become your flexible IT partner with either an all-encompassing IT Service Desk support solution or a bespoke and customised support service for a specific team within your organisation
Our IT support covers the full spectrum; whether your computer mouse doesn’t seem to work, a stubborn laptop that never wants to reboot, to migrating your entire infrastructure to a number of cloud-based infrastructures and applications
We work with a team of experts, specialising in industry-leading, cutting-edge cyber threat detection and mitigation to ensure we implement the most up-to-date, highest quality cyber security solutions to surpass the demands of your organisation.
We provide comprehensive maintenance and support contracts on a wide variety of legacy servers, network equipment & storage systems.
Primenet offers a wide range of industry-leading backup and disaster recovery solutions, managed service solutions, hosted desktops, data erasure and much more, enabling you to modernise your IT and future-proof for years to come.
Above all else, our friendly UK-centric support team are on call to help you through the bad times and get you up and running, no matter how big or small the issue is.
